Frequently Asked Questions Regarding Colchester Locksmith and Emergency Locksmith Services

What areas does Pro Locksmith Solution service?

Pro Locksmith Solution proudly serves Colchester and the surrounding areas. If you’re unsure whether we cover your location, please give us a call. We provide emergency locksmith services in Colchester.

I'm locked out of my home/car. How quickly can you arrive?

In emergency situations, we prioritize rapid response. Typically, we can be on-site within 30 minutes to an hour, depending on traffic and location.

Do you offer services 24/7?

Yes, we understand that emergencies can happen at any time. Our emergency locksmith services are available 24/7 to assist you.

Will my lock be damaged if I'm locked out?

Our technicians use non-destructive techniques to grant access in most cases. Our aim is always to open locks without causing damage.

I lost my keys. Can you make a new one on the spot?

Absolutely! Our locksmiths come equipped with all the necessary tools to create replacement keys on the spot for most lock types.

How can I increase the security of my home/business?

We offer a range of security solutions from high-security locks, and access control systems to security assessments. Contact us for a consultation, and we’ll recommend the best options for your needs.

I've experienced a break-in. Can you repair or replace the damaged locks?

Yes, security post a break-in is crucial. We can quickly repair or replace damaged locks and even offer enhanced security solutions to prevent future incidents.

How much do your services cost?

Costs vary depending on the service required. We believe in transparent pricing, so please give us a call for a clear and upfront quote.

What types of payment do you accept?

We accept a variety of payment methods including cash, major credit/debit cards, and bank transfers.

Are your technicians trained and certified?

Our locksmiths are fully trained, certified, and regularly updated on the latest techniques and tools in the industry.

I have a digital/electronic lock. Can you service those as well?

Yes, our technicians are trained to handle both traditional and modern locking systems, including digital and electronic locks.

I'm locked out of my safe. Can you help?

We offer emergency safe opening services. Our experts can gain access to most safes without causing damage.

Do you offer any warranties or guarantees on your services?

Yes, we provide a warranty on both our workmanship and the products we install. The duration may vary depending on the service and product. Please ask our technician for specific details during the service call.

Can you handle high-security and smart locks?

Absolutely! We are trained and equipped to deal with a wide range of locks, including high-security and smart locking systems.

I'm interested in keyless entry for my business. Can you assist with this?

Yes, we offer a range of keyless entry solutions suitable for businesses of all sizes. Contact us for a consultation, and we can recommend the best options based on your requirements.

How do I know I can trust your locksmiths at my property?

Our locksmiths are not only certified but also background-checked for your peace of mind. We prioritize the safety and trust of our clients above all.

Can you provide locks that work with the same key?

Yes, this is known as “keying alike.” We can set up multiple locks to operate with a single key for your convenience.

What should I do if my key is sticking or difficult to turn in the lock?

Avoid forcing the key as it could break. It might be due to a misaligned latch, dirt inside the lock, or the key itself being worn out. Contact us, and we can diagnose and resolve the issue for you.

Do you offer any discounts for senior citizens or military personnel?

We value all our customers and offer special discounts for senior citizens and military personnel. Please mention this when booking a service for more details.

Yes, we offer maintenance contracts and periodic service plans tailored for businesses. Contact our team to discuss your needs, and we’ll provide a solution that’s right for you.

Are there any locks or brands you don't service?

We pride ourselves on our comprehensive expertise. While we service most locks and brands available in the market, if you have a unique or rare lock, please call us with the details, and we’ll do our best to assist you.

What's the difference between rekeying and changing a lock?

Rekeying involves changing the internal components of a lock, so it works with a new key, while the external hardware remains the same. Changing a lock involves replacing the entire lock hardware. Depending on your needs, one may be more suitable than the other.